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Q. How do you handle pricing for your cleaning services?
A. The House cleaning services offered at Brisbane House Cleaners are quoted based on the job rather than an hourly rate. This ensures you know the exact cost upfront. Payment options typically include
Q. Do I need to be home during the cleaning?
A. It’s not necessary; arrangements can be made for cleaners to access your home.
Q. What if something gets damaged during the clean?
A. As professional house cleaners we fully insured and trained to handle such situations. Rest assured you are in safe hands.
Q. Can I cancel or change my booking?
A. Yes, with advance notice, bookings can be altered. Please contact us in advance to rearrange or cancel your booking.
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Q: What does a standard house clean include?
A: Dusting, vacuuming, mopping, kitchen & bathroom sanitisation—deep clean includes baseboards, fridge, etc.
Q: Are your cleaners vetted?
A: Yes—police‑checked, insured, and come with equipment and eco‑friendly products.
Q: Do I need to be home?
A: Not necessary—just provide access. First clean recommended by owner.
Q: What if I’m unhappy with the service?
A: Let us know within 24 hours and we’ll re‑clean for free.
Q: Are your products safe?
A: Yes—eco‑friendly, child & pet safe
“Exceptional service! ... Have and will continue to recommend Deluxe House Clean.” Sam, Waterford
“The mattress service stopped my son’s allergies almost overnight.” – Sarah T., Carindale
“Our driveway looks brand new ... neighbours keep asking if we resurfaced.” – Jason L., Springwood
