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Q. Are you available on weekends?
A. Yes we are! After Hours Air Conditioning is available 24 hours a day, 7 days a week, including all public holidays!
Q. How quickly can you get to my house?
A. Wherever possible, and subject to availability, we will aim to get to your home within 30 minutes* of your call. Of course, If you have an alternative time or date preference, you can always book in advance as well.
Q. What payment methods do you offer?
A. If you wish to pay on site on the day, our air conditioning technicians can take cash, EFTPOS, credit card or cheque. You can also pay via direct deposit if you wish. Approved customers can also take advantage of our convenient finance options** that allow you to make repayments in weekly, fortnightly or monthly instalments. Get in touch with us to discuss eligibility.
Q. Are your technicians insured?
A. They certainly are! All are backed by a $20m public liability insurance for your peace of mind.
Q. What air conditioning brands do you supply, install and service?
A. After Hours Air Conditioning supplies, installs and services most heating and cooling brands and models, such as Braemar, Breezair, Kelvinator, Carrier, Lennox, Panasonic, Toshiba, Sharp, Nec, Hitachi, York and many more!
Q. What other services do you offer?
A. Our After Hours services also extend to plumbing and electrical work for the home, so we’re available to assist on those needs as well!
Q. Are there any added charges for public holidays or weekends?
A. No there isn’t. No matter what the day or time, After Hours Air Conditioning never charges extra for after-hours attendance. That includes weekends and public holidays.
Q. How do you quote?
A. Our technicians quote by job, not by hour. And we’ll give you a fixed-price, upfront quote before we begin any work, so you know exactly what you’re up for.
Q. How qualified are your air conditioning technicians?
A. Each of our heating and cooling technicians are fully qualified, insured and have completed intensive training to maintain the most up-to-date skills and knowledge on all air conditioning matters.
4000
What hours do you operate?
After Hours Electrical is available 24 hours a day, 7 days a week. That includes public holidays!
I need an electrician urgently - how soon can you arrive?
If you have an emergency, we’ll always aim to be at your home within 30 minutes* of your booking (subject to availability). However, we’re not just emergency electricians. You can also book our services in advance for a time and date that works for you.
What payment options do you offer?
We provide a wide range of payment options for your convenience. Choose from EFTPOS, credit card, cash, cheque or direct deposit. We also offer eligible customers the opportunity to apply for one of our finance options** so you can fix now and pay later!
Are you insured?
We certainly are! After Hours Electrical comes to you backed by a $20m public liability insurance policy for your peace of mind.
Do you charge extra for public holidays or weekends?
We certainly don’t! After Hours Electrical charges the same rates at any time of the day or night, whether it’s for a weekend or public holiday call out, or simply just out of standard business hours.
How do you quote?
We quote by the job, rather than by the hour. We also quote upfront, so there’s no rude shocks with the bill once the job is complete.
Are your electricians qualified?
They certainly are! All After Hours electricians are fully licensed, accredited and insured. They have all completed extensive training to ensure they uphold the highest standards of quality, and regularly complete refresher courses to maintain their skills and knowledge.
4000
Do you take bookings?
We certainly do! Our plumbers are available for everything from booked installations, to scheduled servicing and unscheduled, unexpected plumbing emergencies. We do it all.
How do I make a booking?
You can book with After Hours Plumbing online at our website https://afterhoursplumbing.net.au/ or by giving us a call.
Are you available on holidays?
After Hours Plumbing is available 24/7, every day of the year. That includes weekdays, weeknights, weekends and public holidays.
What payment options do you accept?
After Hours Plumbing offers a flexible range of payment options. You can pay on-site using EFTPOS, credit card, cash, cheque, or direct deposit. We also offer convenient payment options** through providers Humm and Zip to eligible customers.
How quickly can your plumbers get to my address?
Our plumbers will always aim to be at your home within 30 minutes* of your call, subject to availability.
What are your prices for plumbing work?
No two jobs are ever the same when it comes to plumbing. For that reason, we always provide an upfront quote based on the required work. You’ll pay the same rate no matter what time of the day, so there are no added charges for after hours work.
Q. What types of properties does Air Control Australia Pty Ltd service?
A. Air Control Australia Pty Ltd provides air conditioning, heating, and ventilation services for commercial, industrial, and residential properties, including installation, maintenance, and repair.
Q. Do you offer emergency support?
A. Yes, Air Control Australia Pty Ltd provides 24/7 breakdown service with fully qualified technicians, ensuring prompt support and repairs even during holidays.
Q. What is included in your preventative maintenance programs?
A. Our programs include scheduled maintenance visits, asset tracking, on-site logbooks, and quick response times, all managed by experienced and accredited technicians.
Q. Can you handle large installation and upgrade projects?
A. Yes, we manage comprehensive projects including refurbishments, extensions, and retrofitting with dedicated project managers, design services, and fast turnaround solutions.
Q. What makes your automation and controls services unique?
A. We offer sustainable, energy-efficient solutions and are Johnson Controls Authorised Specialists, with expertise in Innotech and EasyIO systems for enhanced equipment performance.
Q. How do you ensure compliance with safety and building codes?
A. We perform routine maintenance, annual performance testing, and consult on HVAC fire and smoke control features to comply with the Building Code of Australia and relevant standards.
Q. Do you provide services for residential air conditioning systems?
A. Yes, in addition to commercial and industrial services, we offer maintenance solutions for residential air conditioning systems.
Q. What can clients expect from your project management services?
A. Clients receive turn-key solutions with dedicated project managers, detailed design and drafting, competitive solutions, and thorough handover manuals for seamless project completion.
Q. Does Air Control Australia Pty Ltd carry out work in Pharmaceutical Plants and Laboratories?
A. We specialise in heating, air conditioning & ventilation systems installed in clean room applications of manufacturing, packaging, production & storage departments in all types of pharmaceutical plants and laboratories.
Q. My building has a BMS system which controls the air conditioning, lighting & security system. Can Air Control Australia Pty Ltd look after this system?
A. Air Control Australia Pty Ltd specialise is the design, installation, commissioning and maintenance of Building Management Systems (BMS). We can either, work in-line with your current system, upgrade your existing or provide an assessment to help ensure you are getting the most benefits from your existing BMS.
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4006
Q. What is a physiotherapist?
A. Physiotherapists are highly qualified, university-trained health professionals who work in partnership with their patients to effectively treat physical injuries and ailments.
Q. Do you accept compulsory third party claims?
A. Yes. We make Compulsory Third Party (CTP) Insurance claims simple for our clients. After our initial assessment, we submit a treatment plan to your insurer. Once approved, we handle your payments with your third party insurer.
Q. What happens during an appointment?
A. Your first appointment is where we conduct a comprehensive assessment and develop a clear understanding of your health. We also assess your injury and movement capabilities.
Your physio will need to look at your injury, so wear comfortable clothing and bring any relevant medical assessments to your first appointment. Once we have all the necessary information, your physio will tailor a specific treatment plan to get you started on
Q. How do I prepare for an appointment?
A. During your initial consultation, your therapist will ask for details about the pain you’re experiencing; how it started and what makes it worse? We recommend making a list of these details in advance.
Q. How long do treatments take?
A. Our initial consultations are 60 minutes, while subsequent ones are 30 minutes. We recommend patients have 4-5 sessions within the first 2-3 weeks. This higher frequency of treatment allows us to better gauge treatment response and accumulate momentum for long-term relief.
Q. Can I claim with my health fund?
A. Yes. Private health insurance rebates can be claimed directly through the HICAPS terminal available in our clinic. Another option is through your insurer’s online system.
Q. Will WorkCover pay for my remedial massage sessions?
A. Unfortunately, WorkCover only funds Physiotherapy. If you have suffered an injury at work and require guidance, please contact us to discuss your possible treatment plan.
Q. Do you accept Medicare plans?
A. Yes, we accept Medicare Chronic Disease Management (CDM) Plans, though these will require a valid GP Management Plan or Team Care Arrangement from your Doctor.
Our standard rates are payable at the time of your appointment. Your eligible debit card processes your rebate.
Q. Do you accept WorkCover cases?
A. Yes. We accept WorkCover or Worker’s Compensation claims. We require that you provide a valid, up-to-date copy of your WorkCover medical certificate. The medical certificate must clearly state that you need physiotherapy as a treatment.
Our standard rates are payable at the time of your appointment. You can claim your rebate through WorkCover by submitting your invoice through the WorkCover app.
Q. Where are you located?
A. 25 Kilroe Street Milton 4064.
Q. What areas do you service?
A. We are able to provide our services to Brisbane & surrounding areas.
Q. What hours are you open?
A. We are open Weekdays from 7:00am - 4:30pm.