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Q. How do you handle pricing for your cleaning services?
A. The House cleaning services offered at Brisbane House Cleaners are quoted based on the job rather than an hourly rate. This ensures you know the exact cost upfront. Payment options typically include
Q. Do I need to be home during the cleaning?
A. It’s not necessary; arrangements can be made for cleaners to access your home.
Q. What if something gets damaged during the clean?
A. As professional house cleaners we fully insured and trained to handle such situations. Rest assured you are in safe hands.
Q. Can I cancel or change my booking?
A. Yes, with advance notice, bookings can be altered. Please contact us in advance to rearrange or cancel your booking.
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Q: What is included in your mattress cleaning service?
A: Deep vacuum, steam clean, deodorising, sanitising, and stain removal using non-toxic products.
Q: Can you remove old stains and odours?
A: Yes—most stains and odours are removed in a single service. Tough stains may require extra treatments.
Q: Are your products safe for kids and pets?
A: Yes, all cleaning agents are eco-friendly and hypoallergenic.
Q: Do you offer same-day service?
A: Yes, subject to availability. Weekend and after-hours bookings available.
Q: How long until I can use my mattress after cleaning?
A: Usually within 4–6 hours. We recommend airing out rooms and using fans for faster drying.
“My son’s allergies disappeared after just one clean! Amazing results.” – Karen, Carindale, June 2024
“Prompt, friendly, and the stains are gone. Highly recommend.” – David, South Brisbane, May 2025
“Best sleep ever! Mattress looks and smells brand new.” – Mandy, Mount Gravatt, April 2025
