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Q. How do you handle pricing for your cleaning services?
A. The House cleaning services offered at Brisbane House Cleaners are quoted based on the job rather than an hourly rate. This ensures you know the exact cost upfront. Payment options typically include
Q. Do I need to be home during the cleaning?
A. It’s not necessary; arrangements can be made for cleaners to access your home.
Q. What if something gets damaged during the clean?
A. As professional house cleaners we fully insured and trained to handle such situations. Rest assured you are in safe hands.
Q. Can I cancel or change my booking?
A. Yes, with advance notice, bookings can be altered. Please contact us in advance to rearrange or cancel your booking.
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Q: What is included in your mattress cleaning service?
A: Deep vacuum, steam clean, deodorising, sanitising, and stain removal using non-toxic products.
Q: Can you remove old stains and odours?
A: Yes—most stains and odours are removed in a single service. Tough stains may require extra treatments.
Q: Are your products safe for kids and pets?
A: Yes, all cleaning agents are eco-friendly and hypoallergenic.
Q: Do you offer same-day service?
A: Yes, subject to availability. Weekend and after-hours bookings available.
Q: How long until I can use my mattress after cleaning?
A: Usually within 4–6 hours. We recommend airing out rooms and using fans for faster drying.
“My son’s allergies disappeared after just one clean! Amazing results.” – Karen, Carindale, June 2024
“Prompt, friendly, and the stains are gone. Highly recommend.” – David, South Brisbane, May 2025
“Best sleep ever! Mattress looks and smells brand new.” – Mandy, Mount Gravatt, April 2025
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Q: What does a standard house clean include?
A: Dusting, vacuuming, mopping, kitchen & bathroom sanitisation—deep clean includes baseboards, fridge, etc.
Q: Are your cleaners vetted?
A: Yes—police‑checked, insured, and come with equipment and eco‑friendly products.
Q: Do I need to be home?
A: Not necessary—just provide access. First clean recommended by owner.
Q: What if I’m unhappy with the service?
A: Let us know within 24 hours and we’ll re‑clean for free.
Q: Are your products safe?
A: Yes—eco‑friendly, child & pet safe
“Exceptional service! ... Have and will continue to recommend Deluxe House Clean.” Sam, Waterford
“The mattress service stopped my son’s allergies almost overnight.” – Sarah T., Carindale
“Our driveway looks brand new ... neighbours keep asking if we resurfaced.” – Jason L., Springwood
Q. Do I need to provide cleaning products?
A. It is not necessary to provide any cleaning products. Our teams bring their professional products as part of the standard service. If you would like to supply your own products just let us know!
Q. How do I pay cleaners?
A. Easy Bliss offers electronic payment upon booking via our website. If you are happy with the cleaning service, you are welcome to leave a tip for our staff.
Q. Can I extend the length of my booking?
A. If you discover that additional time is required after you have booked, just let our team know. We will do our best to accomodate for same day requests and can easily adjust future bookings.
Q. Do I need to stay at home?
A. This is not necessary and we will secure the premises per your request upon our departure. Alternatively we can send you a text message to let you know when we are almost finished.
Q. Can I change my booking after confirmation?
A. Yes! Just contact us via phone or email to discuss any adjustments to your booking.
Q. Can I get a refund if I am not happy with the service?
A. We endeavour to give every client a positive experience, if for any reason you are unhappy with the service please contact us via phone or email to resolve.
Q. What is the difference between regular cleaning and deep cleaning?
A. Regular cleaning is designed to be performed after a deep clean and focuses on keeping your home clean, disinfected, and tidy. This service addresses everyday areas like living rooms, kitchens, and bathrooms, removing dust from surfaces and including floor cleaning, vacuuming, and mopping.
In contrast, a deep cleaning is a thorough cleaning that reaches hard-to-access places and eliminates built-up dirt. A deep clean additionally includes tasks such as cleaning rangehood filters, ceiling fan cleaning, skirting board cleaning, and air conditioning filter cleaning. This service is particularly recommended when your home shows a high level of dirt, such as mould on shower walls, limescale on glass and shower walls, or a significant accumulation of grease in the kitchen from daily living.
If you’re seeking a healthier and more sparkling environment, our deep cleaning service is the ideal choice. After a deep clean, we recommend maintaining your home in optimal condition with our regular cleaning service, whether weekly, fortnightly, or monthly. Discover the difference today! Book now!
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Q. How Can I Schedule Cleaning Service For me?
A. We are just a call or email away! You can request an free quote for commercial or residential cleaning services here or call us at 07 3189 2759.
Q. Which Areas Do You Cover?
A. We will cover all the area in your house or commercial space on your request.
Q. How Much Dose it your Cleaning service Cost?
A. We are charging in accordance with your requirements and price can be vary according to condition of the space. otherwise we charge somewhere around 40 AUD per hour.
Q. Do You have Insurance ?
A. Yes, we are an insured cleaning service provider.
Q. Can You Complete Large Scale Commercial Cleaning?
A. Yes, We are capable of undertake any scale of cleaning project and we have experienced cleaners with us.
We are just a call or email away! You can request an free quote for commercial or residential cleaning services here or call us at
