Q. Do I need to provide cleaning products?
A. It is not necessary to provide any cleaning products. Our teams bring their professional products as part of the standard service. If you would like to supply your own products just let us know!

Q. How do I pay cleaners?
A. Easy Bliss offers electronic payment upon booking via our website. If you are happy with the cleaning service, you are welcome to leave a tip for our staff.

Q. Can I extend the length of my booking?
A. If you discover that additional time is required after you have booked, just let our team know. We will do our best to accomodate for same day requests and can easily adjust future bookings.

Q. Do I need to stay at home?
A. This is not necessary and we will secure the premises per your request upon our departure. Alternatively we can send you a text message to let you know when we are almost finished.

Q. Can I change my booking after confirmation?
A. Yes! Just contact us via phone or email to discuss any adjustments to your booking.

Q. Can I get a refund if I am not happy with the service?
A. We endeavour to give every client a positive experience, if for any reason you are unhappy with the service please contact us via phone or email to resolve.

Q. What is the difference between regular cleaning and deep cleaning?
A. Regular cleaning is designed to be performed after a deep clean and focuses on keeping your home clean, disinfected, and tidy. This service addresses everyday areas like living rooms, kitchens, and bathrooms, removing dust from surfaces and including floor cleaning, vacuuming, and mopping.

In contrast, a deep cleaning is a thorough cleaning that reaches hard-to-access places and eliminates built-up dirt. A deep clean additionally includes tasks such as cleaning rangehood filters, ceiling fan cleaning, skirting board cleaning, and air conditioning filter cleaning. This service is particularly recommended when your home shows a high level of dirt, such as mould on shower walls, limescale on glass and shower walls, or a significant accumulation of grease in the kitchen from daily living.

If you’re seeking a healthier and more sparkling environment, our deep cleaning service is the ideal choice. After a deep clean, we recommend maintaining your home in optimal condition with our regular cleaning service, whether weekly, fortnightly, or monthly. Discover the difference today! Book now!

Are your plumbers "Master Plumbers"?
We only employ fully trained master plumbers and gas fitters and we are a member of the Master Plumbers Association. Every plumber drives a fully stocked service vehicle with the full range of common stock items as well as drain clearing machines and all other tools and ladders.

Do you guarantee your work?
We guarantee all of our work. We have been providing trade services 60 years and our licensed plumbers and electricians are very experienced. Our guarantee means something.

Do you promise to turn up on time?
When you book your job, we will provide you with an appointment window or a fixed time of arrival. The first job of the day is a fixed time appointment, and they will arrive at that time. This can be between 7am and 8am depending upon your requirements. Other appointments are booked as appointment windows. Until we arrive at the job before you and fully assess the works, we cannot be 100% sure of how long the job will take and then after that how long it will travel to your job in traffic.

How does the plumber know what is blocking the drain?
Our plumber will use various tools to analyse the issue, including CCTV cameras, water jetters and plumbing drain rods.

What are some of the advantages to installing a gas hot water system?
Gas hot water systems are environmentally friendly. Natural gas burns much less CO2 to heat the water than electricity. Electric systems can burn as much CO2 as an average sized car. Gas burns very hot and very little heat is wasted making the system very energy efficient. Running costs are less for gas systems than for electric. Gas systems heat the water up fast. No more waiting around for the water to heat to finish the showers in the evening.

What are the advantages of getting natural gas connection for my home?
The advantages of natural gas are many. Natural gas is the cleanest burning fuel in existence today. Gas is much cheaper than electricity. You never have to worry about running out of gas for the BBQ or hot water system. Indoor and outdoor heaters can be run off the natural gas mains. Please keep in mind that not all properties have access to a natural gas supply.

What are the advantages of installing a water tank?
Some advantages of water tank are: They can save you money on water bills. They are environmentally responsible. Your garden will always be the greenest in the street even during water restrictions. They will reduce your pool costs.

What do I need to consider when installing a hot water system?
Some factors to consider when deciding on a hot water system are: Running costs, Size, Electric, Gas, Initial cost, Energy efficiency, Where the system is to be installed.