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Q: What is included in your mattress cleaning service?
A: Deep vacuum, steam clean, deodorising, sanitising, and stain removal using non-toxic products.
Q: Can you remove old stains and odours?
A: Yes—most stains and odours are removed in a single service. Tough stains may require extra treatments.
Q: Are your products safe for kids and pets?
A: Yes, all cleaning agents are eco-friendly and hypoallergenic.
Q: Do you offer same-day service?
A: Yes, subject to availability. Weekend and after-hours bookings available.
Q: How long until I can use my mattress after cleaning?
A: Usually within 4–6 hours. We recommend airing out rooms and using fans for faster drying.
“My son’s allergies disappeared after just one clean! Amazing results.” – Karen, Carindale, June 2024
“Prompt, friendly, and the stains are gone. Highly recommend.” – David, South Brisbane, May 2025
“Best sleep ever! Mattress looks and smells brand new.” – Mandy, Mount Gravatt, April 2025
Q. Can you handle larger projects?
A. Our modern equipment and educated workforce means that we're able to handle larger projects than small concrete contractors because we have more and better machines for transportation and pumping.
Q. Are your employees skilled?
A. Our employees come highly skilled in concrete pumping and more than happy to work in with other trades to make your project run smoothly.
Q. Are you registered?
A. Yes, we are registered.
Q. What kind of concrete work you do?
A. Our company covers an extensive range of concrete works for families and businesses alike in Brisbane. It includes concrete foundations, block fill, driveways, concrete slabs, cavity walls, and related projects. Our employees come highly-skilled in varying aspects of concreting pumping, providing your desired outcome every time.
Q. Do you have latest equipment?
A. Our trade is constantly evolving, bringing with it new techniques and technology. We ensure that all of our tools and equipment are updated regularly, using leading brands and industry-approved gear.
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Q. DO YOU PROVIDE PHOTOGRAPHY AT MY OFFICE / LOCATION?
A. Our studio is conveniently located just 3 minutes from the CBD, in a modern, private environment which has been customised for smaller numbers. For groups of 6 or more we are able to travel to your office/location with a state-of-the-art mobile studio.
Q. DO YOU OFFER DISCOUNTS FOR GROUPS?
A. Yes! Great discounts apply for groups of 2 or more people.
Q. WHERE IS YOUR STUDIO LOCATED?
A. Our studio is located in central New Farm. As we open by appointment only please contact the studio for full address details.
Q. DO YOU PROVIDE PROFESSIONAL HAIR & MAKEUP SERVICES?
A. Yes we have "The Powder Room" One of Brisbane's best professional hair & makeup services and a great way to ensure you look your very best in front of the camera. our We are situated in the heart of New Farm's cafe district this is also a great way to combine your shoot and look fabulous for lunch or dinner afterwards! To find out more about hairstyles & makeup for your headshot session, please click here. To book hair & makeup or for information on pricing please contact the studio.
Q. DO YOU HAVE OFF-STREET PARKING AVAILABLE?
A. Yes, off-street parking is available for your convenience. We can also supply you with a location map to assist you in finding us, please contact the studio for more details.
Q. DO YOU PROVIDE AFTER HOURS APPOINTMENTS?
A. Being a busy commercial studio we try to maintain the same hours as our clients (9am to 5pm. Mon-Fri). In special circumstances we are able to shoot after hours. For example if you are booking a Promo pack and after your final image as a late afternoon shot outdoors (during summer months). Please contact the studio to discuss details.
Q. DO YOU HAVE TAXI RANKS OR PUBLIC TRANSPORT AVAILABLE?
A. Yes, we are within 50 metres of city bus stops and a taxi rank.
Q. DO YOU REQUIRE A DEPOSIT?
A. Yes, a $100 deposit is required upon booking. An additional $100 deposit is required for hair & makeup bookings.
Is it cheaper to use a Conveyancer than a Solicitor?
Not necessarily, it is a misconception that it is cheaper to use a Conveyancer than a Solicitor. We offer a set price conveyancing which is both competitive and affordable with no hidden costs. You are advised of our fees at the beginning of your matter and an estimate of your disbursements is provided to you.
What is the difference between using a difference in using a Conveyancer and a Solicitor?
Both a Conveyancer and a Solicitor are experienced to handle the conduct of your matter. However, if an issue arises a Conveyancer will normally have to refer your matter to a Solicitor, which could result in additional fees being paid by you. Your solicitor can continue to deal with the matter on your behalf.
When should I exchange Contracts?
We recommend that you do not exchange contracts until you have first obtained formal written loan approval from your bank and satisfactory Pest and Building Reports. So that you don't lose the property, you can exchange contracts under 5-10 days cooling off period until you obtain your loan approval and reports.
What happens If I can't proceed with a purchase?
If you have exchanged contracts and you are unable to proceed with the purchase for whatever reason, you forfeit the 10% deposit. It is for this reason that we recommend that you obtain your loan formal written loan approval and satisfactory pest and building reports before you exchange. If you exchange under a cooling off period and decide not to pursue the purchase, you will only forfeit 0.25% of the deposit.
What can I do if I cannot afford to pay a deposit?
If you do not have the funds to pay the 10% deposit, we can ask the vendor's solicitor/conveyancer is the vendor will accept a reduced deposit of maybe 5%, this means that the balance of the funds is paid on settlement. If you still do not have the money to pay the full 10% deposit, we can ask whether a Deposit Bond would be accepted.
What is the difference between a deposit and a Deposit Bond?
A deposit is usually 10% of the purchase price paid to the real estate agent by way of cheque or cash and is held in their trust account until the matter has settled. A Deposit Bond is not cash and, in a bond, obtained from your bank guaranteeing the money to be paid, should there be an issue. If you pay a Deposit Bond on exchange, you will have to pay the full purchase price on settlement.
I don't have the money to pay my stamp duty, but I have borrowed enough money to cover this, what do I do?
For settlement to take place your bank will require a stamped Transfer. We will advise the vendor's solicitor that you will need to stamp on settlement, and we will arrange for this to occur. This also means that you will incur additional costs as there will be additional agency fees involved and the vendor may also charge you a fee for having to change the settlement venue to suit you. It is becoming more and more common and is not an issue to arrange on your behalf.
My pest and building reports have come back with certain issues what do I do?
The first thing we suggest is that you contact the inspector who conducted the reports to determine the severity of the issues you are concerned with. If there are certain works/repairs that need to be carried out we suggest that you obtain quotes and we can ask for the vendor to undertake the work/repairs prior to completion of your matter or alternatively, we can request that there be a reduction in the purchase price for the cost of the quotes.
Do I need to attend settlement?
No, we liaise with your bank and arrange for them to attend settlement, we can either attend settlement on your behalf or appoint an agent to attend if settlement is to take place in Sydney.
Do I need to do anything for settlement?
No, we arrange everything for you. We liaise with your bank, calculate any adjustments, arrange settlement and attend settlement on your behalf. The only time you will need to do anything is if there is a shortfall of funds. We will then ask you to draw cheques and provide us with same for settlement. Usually, your bank provides all of the funds needed and you do not need to worry about doing anything.
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Q. Are you available on weekends and public holidays?
A. Absolutely! Cyber Air Conditioning is available 24 hours a day, 7 days a week. That includes weekends AND public holidays.
Q. How quickly can you get to my home?
A. Subject to availability, Cyber Air Conditioning will always aim to be at your home within an hour* of your call. If you prefer, you can also book in advance for another time or date.
Q. What methods of payment do you offer?
A. Our on-site air conditioning technicians will happily accept cash, EFTPOS, credit card or cheque. If you prefer, you can also pay via direct deposit. Approved customers may be eligible for finance options**. Contact us for more information.
Q. Are your technicians insured?
A. They certainly are! All of our technicians are backed by $20 million in public liability insurance.
Q. What heating and cooling brands do you supply, install and service?
A. Cyber Air Conditioning supplies, installs and services most leading brands in the heating and cooling field. Among them are Braemar, Breezair, Kelvinator, Carrier, Lennox, Panasonic, Toshiba, Sharp, NEC, Hitachi, York and more.
Q. What other services do you offer?
A. We also offer residential plumbing and electrical services. Simply search for Cyber Plumbing or Cyber Electrical!
Q. Are there additional charges for weekends or public holidays?
A. No, we never charge extra for after-hours attendance, no matter what the day or time. This goes for weekends and public holidays as well.
Q. How do you provide quotes?
A. Our technicians quote per job, not per hour. We will provide you with an upfront, fixed-price quote before beginning any work.
Q. How qualified are your air conditioning technicians?
A. All Cyber Air Conditioning technicians are fully qualified, insured, and receive ongoing training to maintain up-to-date skills and knowledge on all air conditioning matters.
My partner and I have separated, what am I entitled to relation to property division?
*A property pool must be established outlining the parties' assets, liabilities and financial resources. This step includes full and frank financial disclosure by each party and obtaining valuations on some assets such as houses, superannuation accounts and businesses, *The parties' financial, non-financial and homemaker contributions to the relationship are assessed. This includes an assessment of inheritances and gifts received by either party from a third party.
What is a defacto relationship?
A "defacto relationship" is defined in the Family Law Act 1975 (Cth) as a couple living together on a genuine domestic basis, who are not related by family and who are not married. A defacto relationship can exist between a man and a woman and between two people of the same sex. The Family Law Act recognises that a party could be in multiple defacto relationships, or that a person who is married could be a party to defacto property proceedings.
My partner has become very volatile since we separated and I fear for my safety. What can I do about this?
If there is harassment, violence, risk of violence or threats being made against you or the children by your former partner, you should make contact with the police immediately. You may consider applying for a protection order in the Magistrates Court. In some circumstances, the police will make this application on your behalf.
What is the difference between a parenting plan and a consent order?
A parenting plan sets out parenting arrangements for the children. It does not cover issues relating to property settlement or spousal maintenance. A parenting plan must be in writing, signed and dated by the parents. A parenting plan is not a court order and is not legally enforceable. However, if a parenting plan is signed by parents after a consent order, then the parenting plan will take precedence over the earlier dated consent order.
Can I move interstate or overseas with children?
Unless there is a court order to stating otherwise, you will require both parents' consent to obtain passports for the children. The court can make an order requiring the other parent to sign a passport application and an order permitting the children to travel overseas. If the court allows the children to travel, some conditions may be put in place, including payment of security/bond and providing the travel itinerary to the other parent.
What if I want to change the court orders or I decide not to follow the orders?
If a parent decides to relocate with the children and this move affects the time the other parent spends with the children, then that other parent may apply to the court for an order to stop the children from moving or have the children returned. If you wish relocate with the children (with or without an existing court order), you should firstly seek the consent of the other parent.
My spouse is being very volatile since we separated and I am fearing for my safety. What can I do?
Speak to your Family Solicitor about the arranging of orders that can be obtained from a court to prevent your spouse from invading your private space. If your fear is genuinely held, Injunction Orders or other forms of protection are readily available.
We cannot agree on what happens with our children. What now?
If your children are old enough to say something sensible, listen to what they have to say. If they do not want to have the sort of relationship with you that you demand, consider changing your opinion. Children, when they themselves are mature, will appreciate your maturity now. If all else fails get your Family Law Solicitor involved. This becomes costly because each of you must get independent advice.
I don't think what my ex-spouser is demanding is fair. What should I do?
Talk to a Family Law Solicitor to get advice. Be prepared to honestly disclose all of your financial circumstances. A confident Family Law Solicitor will tell you what is fair and put you right. If the issue in dispute relates to children the same advice applies.
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Q: What does a standard house clean include?
A: Dusting, vacuuming, mopping, kitchen & bathroom sanitisation—deep clean includes baseboards, fridge, etc.
Q: Are your cleaners vetted?
A: Yes—police‑checked, insured, and come with equipment and eco‑friendly products.
Q: Do I need to be home?
A: Not necessary—just provide access. First clean recommended by owner.
Q: What if I’m unhappy with the service?
A: Let us know within 24 hours and we’ll re‑clean for free.
Q: Are your products safe?
A: Yes—eco‑friendly, child & pet safe
“Exceptional service! ... Have and will continue to recommend Deluxe House Clean.” Sam, Waterford
“The mattress service stopped my son’s allergies almost overnight.” – Sarah T., Carindale
“Our driveway looks brand new ... neighbours keep asking if we resurfaced.” – Jason L., Springwood
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