Australia

Are your plumbers "Master Plumbers"?
We only employ fully trained master plumbers and gas fitters and we are a member of the Master Plumbers Association. Every plumber drives a fully stocked service vehicle with the full range of common stock items as well as drain clearing machines and all other tools and ladders.

Do you guarantee your work?
We guarantee all of our work. We have been providing trade services 60 years and our licensed plumbers and electricians are very experienced. Our guarantee means something.

Do you promise to turn up on time?
When you book your job, we will provide you with an appointment window or a fixed time of arrival. The first job of the day is a fixed time appointment, and they will arrive at that time. This can be between 7am and 8am depending upon your requirements. Other appointments are booked as appointment windows. Until we arrive at the job before you and fully assess the works, we cannot be 100% sure of how long the job will take and then after that how long it will travel to your job in traffic.

How does the plumber know what is blocking the drain?
Our plumber will use various tools to analyse the issue, including CCTV cameras, water jetters and plumbing drain rods.

What are some of the advantages to installing a gas hot water system?
Gas hot water systems are environmentally friendly. Natural gas burns much less CO2 to heat the water than electricity. Electric systems can burn as much CO2 as an average sized car. Gas burns very hot and very little heat is wasted making the system very energy efficient. Running costs are less for gas systems than for electric. Gas systems heat the water up fast. No more waiting around for the water to heat to finish the showers in the evening.

What are the advantages of getting natural gas connection for my home?
The advantages of natural gas are many. Natural gas is the cleanest burning fuel in existence today. Gas is much cheaper than electricity. You never have to worry about running out of gas for the BBQ or hot water system. Indoor and outdoor heaters can be run off the natural gas mains. Please keep in mind that not all properties have access to a natural gas supply.

What are the advantages of installing a water tank?
Some advantages of water tank are: They can save you money on water bills. They are environmentally responsible. Your garden will always be the greenest in the street even during water restrictions. They will reduce your pool costs.

What do I need to consider when installing a hot water system?
Some factors to consider when deciding on a hot water system are: Running costs, Size, Electric, Gas, Initial cost, Energy efficiency, Where the system is to be installed.