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Do you take bookings?
We certainly do! Our plumbers are available for everything from booked installations, to scheduled servicing and unscheduled, unexpected plumbing emergencies. We do it all.
How do I make a booking?
You can book with After Hours Plumbing online at our website https://afterhoursplumbing.net.au/ or by giving us a call.
Are you available on holidays?
After Hours Plumbing is available 24/7, every day of the year. That includes weekdays, weeknights, weekends and public holidays.
What payment options do you accept?
After Hours Plumbing offers a flexible range of payment options. You can pay on-site using EFTPOS, credit card, cash, cheque, or direct deposit. We also offer convenient payment options** through providers Humm and Zip to eligible customers.
How quickly can your plumbers get to my address?
Our plumbers will always aim to be at your home within 30 minutes* of your call, subject to availability.
What are your prices for plumbing work?
No two jobs are ever the same when it comes to plumbing. For that reason, we always provide an upfront quote based on the required work. You’ll pay the same rate no matter what time of the day, so there are no added charges for after hours work.
Are your plumbers "Master Plumbers"?
We only employ fully trained master plumbers and gas fitters and we are a member of the Master Plumbers Association. Every plumber drives a fully stocked service vehicle with the full range of common stock items as well as drain clearing machines and all other tools and ladders.
Do you guarantee your work?
We guarantee all of our work. We have been providing trade services 60 years and our licensed plumbers and electricians are very experienced. Our guarantee means something.
Do you promise to turn up on time?
When you book your job, we will provide you with an appointment window or a fixed time of arrival. The first job of the day is a fixed time appointment, and they will arrive at that time. This can be between 7am and 8am depending upon your requirements. Other appointments are booked as appointment windows. Until we arrive at the job before you and fully assess the works, we cannot be 100% sure of how long the job will take and then after that how long it will travel to your job in traffic.
How does the plumber know what is blocking the drain?
Our plumber will use various tools to analyse the issue, including CCTV cameras, water jetters and plumbing drain rods.
What are some of the advantages to installing a gas hot water system?
Gas hot water systems are environmentally friendly. Natural gas burns much less CO2 to heat the water than electricity. Electric systems can burn as much CO2 as an average sized car. Gas burns very hot and very little heat is wasted making the system very energy efficient. Running costs are less for gas systems than for electric. Gas systems heat the water up fast. No more waiting around for the water to heat to finish the showers in the evening.
What are the advantages of getting natural gas connection for my home?
The advantages of natural gas are many. Natural gas is the cleanest burning fuel in existence today. Gas is much cheaper than electricity. You never have to worry about running out of gas for the BBQ or hot water system. Indoor and outdoor heaters can be run off the natural gas mains. Please keep in mind that not all properties have access to a natural gas supply.
What are the advantages of installing a water tank?
Some advantages of water tank are: They can save you money on water bills. They are environmentally responsible. Your garden will always be the greenest in the street even during water restrictions. They will reduce your pool costs.
What do I need to consider when installing a hot water system?
Some factors to consider when deciding on a hot water system are: Running costs, Size, Electric, Gas, Initial cost, Energy efficiency, Where the system is to be installed.
Do you do offer plumbing services in new houses?
Yes, we do offer plumbing installations in new homes & renovations.
Which areas of Brisbane do your service?
We are based in the Redlands & we can service all of the Redlands/Bayside area, Logan & Brisbane South.
What is the best way to contact you?
You can call us on 0418 871 269.
What areas do you service?
We service Brisbane, Logan, Redlands, and the Bayside area.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services.
Can you handle plumbing for renovations?
Absolutely, we specialize in plumbing renovations, including disconnections, reconnections, and more.
Do you conduct leak detections?
Yes, we offer state-of-the-art leak detection and repair services.
Can you service hot water systems?
We can service and repair all types of hot water systems.
Are you certified?
Yes, we hold Master Plumber certification and the required QLD plumbing and gas licenses.
What type of plumbing work do you do?
We cover all plumbing work, from minor repairs to major system redesigns and emergency callouts.
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Can we book your services for a convenient date and time?
You can book our services in advance either by calling us directly or specifying your requirements on the website.
How soon can you reach in an emergency?
If you require our services urgently, we will get there as soon as possible. In most cases, we will be there within an hour.
Can we pay for your services later?
We do provide financing options like Zip Pay that you can use to make your payments later on without paying any deposit or incurring any interest.
Would you be available on a weekend or holiday?
We are available at all times every day of the year. That includes weekends and public holidays at no extra charge.
Do you have proper licenses?
We have the valid licenses for every area we operate in. All our plumbers are registered and certified too.
Are you available on holidays?
We are available 24/7 every day of the year. No matter when you call, we will be there to help you.
What payment options do you accept?
We accept direct deposit, cheque, cash, all cards, EFTPOS, Visa and MasterCard. We accept payment on-site for any work.
Can I book an appointment with you?
You can book appointments in advance directly from our website.
How quickly can your plumbers come?
We try to reach your home within an hour of your calling if you need us to, barring unforeseen circumstances.
How much do your services cost?
Every job costs differently based on the work that needs to be done. Our plumbers will assess or diagnose the situation and provide a quote before starting work.
