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Q. Are you available on weekends and public holidays?
A. Absolutely! Cyber Air Conditioning is available 24 hours a day, 7 days a week. That includes weekends AND public holidays.
Q. How quickly can you get to my home?
A. Subject to availability, Cyber Air Conditioning will always aim to be at your home within an hour* of your call. If you prefer, you can also book in advance for another time or date.
Q. What methods of payment do you offer?
A. Our on-site air conditioning technicians will happily accept cash, EFTPOS, credit card or cheque. If you prefer, you can also pay via direct deposit. Approved customers may be eligible for finance options**. Contact us for more information.
Q. Are your technicians insured?
A. They certainly are! All of our technicians are backed by $20 million in public liability insurance.
Q. What heating and cooling brands do you supply, install and service?
A. Cyber Air Conditioning supplies, installs and services most leading brands in the heating and cooling field. Among them are Braemar, Breezair, Kelvinator, Carrier, Lennox, Panasonic, Toshiba, Sharp, NEC, Hitachi, York and more.
Q. What other services do you offer?
A. We also offer residential plumbing and electrical services. Simply search for Cyber Plumbing or Cyber Electrical!
Q. Are there additional charges for weekends or public holidays?
A. No, we never charge extra for after-hours attendance, no matter what the day or time. This goes for weekends and public holidays as well.
Q. How do you provide quotes?
A. Our technicians quote per job, not per hour. We will provide you with an upfront, fixed-price quote before beginning any work.
Q. How qualified are your air conditioning technicians?
A. All Cyber Air Conditioning technicians are fully qualified, insured, and receive ongoing training to maintain up-to-date skills and knowledge on all air conditioning matters.
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Q. Are you available on weekends?
A. We operate 24 hours a day, 7 days a week, including all public holidays!
Q. How quick can you arrive?
A. Wherever possible, we can be at your door within the hour. If you have a time/date preference, we will always do our best to fit in with your schedule.
Q. What are the methods of payment?
A. On site, our plumbers accept cash, credit card or cheque. We also have finance options** to approved applicants. If you would like to take advantage of these, simply mention it on the phone to our friendly call staff.
Q. Are you insured?
A. Yes! We have $20 million dollars of liability insurance.
Q. What models or air conditioner do you supply, install and service?
A. We supply, install and service most makes and models of air conditioning and heating systems, including Braemar, Breezair, Kelvinator, Carrier, Lennox, Panasonic, Toshiba, Sharp, Nec, Hitachi, York and many more!
Q. What other services do you offer?
A. We also have a team of qualified electricians and plumbers, so if you need more than just your air conditioner serviced, we can attend to all your electrical and plumbing needs too!
Q. Do you charge extra for public holidays or weekends?
A. No we don’t! Regardless of the day or time, we never charge extra for after-hours attendance.
Q. How do you quote?
A. We quote by job, not by hour. And we’ll tell you the fixed price before start, so you know exactly what you’re up for.
Q. How qualified are your air conditioning technicians?
A. All of air conditioning technicians are fully qualified, insured and have undergone extensive training to meet our high quality standards before starting work with our clients. We continuously train our staff so they are up to date with leading air conditioning best practice.
