Q. Are you available on weekends?
A. Yes we are! After Hours Air Conditioning is available 24 hours a day, 7 days a week, including all public holidays!
Q. How quickly can you get to my house?
A. Wherever possible, and subject to availability, we will aim to get to your home within 30 minutes* of your call. Of course, If you have an alternative time or date preference, you can always book in advance as well.
Q. What payment methods do you offer?
A. If you wish to pay on site on the day, our air conditioning technicians can take cash, EFTPOS, credit card or cheque. You can also pay via direct deposit if you wish. Approved customers can also take advantage of our convenient finance options** that allow you to make repayments in weekly, fortnightly or monthly instalments. Get in touch with us to discuss eligibility.
Q. Are your technicians insured?
A. They certainly are! All are backed by a $20m public liability insurance for your peace of mind.
Q. What air conditioning brands do you supply, install and service?
A. After Hours Air Conditioning supplies, installs and services most heating and cooling brands and models, such as Braemar, Breezair, Kelvinator, Carrier, Lennox, Panasonic, Toshiba, Sharp, Nec, Hitachi, York and many more!
Q. What other services do you offer?
A. Our After Hours services also extend to plumbing and electrical work for the home, so we’re available to assist on those needs as well!
Q. Are there any added charges for public holidays or weekends?
A. No there isn’t. No matter what the day or time, After Hours Air Conditioning never charges extra for after-hours attendance. That includes weekends and public holidays.
Q. How do you quote?
A. Our technicians quote by job, not by hour. And we’ll give you a fixed-price, upfront quote before we begin any work, so you know exactly what you’re up for.
Q. How qualified are your air conditioning technicians?
A. Each of our heating and cooling technicians are fully qualified, insured and have completed intensive training to maintain the most up-to-date skills and knowledge on all air conditioning matters.
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Q. What types of properties does Air Control Australia Pty Ltd service?
A. Air Control Australia Pty Ltd provides air conditioning, heating, and ventilation services for commercial, industrial, and residential properties, including installation, maintenance, and repair.
Q. Do you offer emergency support?
A. Yes, Air Control Australia Pty Ltd provides 24/7 breakdown service with fully qualified technicians, ensuring prompt support and repairs even during holidays.
Q. What is included in your preventative maintenance programs?
A. Our programs include scheduled maintenance visits, asset tracking, on-site logbooks, and quick response times, all managed by experienced and accredited technicians.
Q. Can you handle large installation and upgrade projects?
A. Yes, we manage comprehensive projects including refurbishments, extensions, and retrofitting with dedicated project managers, design services, and fast turnaround solutions.
Q. What makes your automation and controls services unique?
A. We offer sustainable, energy-efficient solutions and are Johnson Controls Authorised Specialists, with expertise in Innotech and EasyIO systems for enhanced equipment performance.
Q. How do you ensure compliance with safety and building codes?
A. We perform routine maintenance, annual performance testing, and consult on HVAC fire and smoke control features to comply with the Building Code of Australia and relevant standards.
Q. Do you provide services for residential air conditioning systems?
A. Yes, in addition to commercial and industrial services, we offer maintenance solutions for residential air conditioning systems.
Q. What can clients expect from your project management services?
A. Clients receive turn-key solutions with dedicated project managers, detailed design and drafting, competitive solutions, and thorough handover manuals for seamless project completion.
Q. Does Air Control Australia Pty Ltd carry out work in Pharmaceutical Plants and Laboratories?
A. We specialise in heating, air conditioning & ventilation systems installed in clean room applications of manufacturing, packaging, production & storage departments in all types of pharmaceutical plants and laboratories.
Q. My building has a BMS system which controls the air conditioning, lighting & security system. Can Air Control Australia Pty Ltd look after this system?
A. Air Control Australia Pty Ltd specialise is the design, installation, commissioning and maintenance of Building Management Systems (BMS). We can either, work in-line with your current system, upgrade your existing or provide an assessment to help ensure you are getting the most benefits from your existing BMS.
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