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Q. What is the best way to protect my property from Termites?
A. Apart from your regular Visual Termite Inspections that we recommend be carried out at least on an Annual basis – Treating your property with one of McKenna Pest Control’s certified Termite Management Programs is the best way to protect your home or business from Termite Ingress. Considering every property is different, a qualified technician will visit your premises to assess the situation, discuss Treatment recommendations & present a written Termite Treatment proposal for your consideration.
Q.What Termite Treatments and Baiting Options do you offer?
A. Whether you have a Termite problem or just want to protect your home, McKenna Pest Control offers a variety of Termite solutions including: • Termidor Foaming • Chemical Termite Treatments • Termx (Reticulation) Replenishment System • HomeGuard • Nemesis Termite Bait System • Exterra Termite Interception and Baiting System
Q.What chemicals does McKenna Pest Control use for Termites?
A. All chemicals used throughout our pest management processes are registered & approved by the Queensland health department. They include: • Termidor (Fipronil) – BASF • Biflex (Bifenthrin) – FMC • Prothor (Imidacloprid) – Ensystex Australasia Termidor is McKenna Pest Controls preferred Termiticide in treating for the control of Subterranean Termites…
Q.Does the Termite Treatment process require an alteration to my property?
A. Treatment processes may require drilling holes through concrete paths, tiles, or pavers to inject Termiticide. If drilling is required, holes are placed approximately 300mm from the edge of the building and are drilled at 150-200mm intervals according to AUS Standards. All holes are resealed once Termiticide has been injected. Chemicals may also be placed directly into the ground through trenches around the perimeter of the premises.
Q.Will I receive a Free Service Period on my Termite Treatment?
A. Yes – In most cases a 60 months free service period is offered in conjunction with a “Full and Complete Termite Management Program,” unless a technician feels that it is not an available option due to the building’s construction or according to the treatment plan.
Q.Will my Termite damaged timbers be replaced?
A. Unfortunately both your normal household insurance policy and McKenna Pest Control do not personally repair or replace Termite damaged timbers. However, we are able to offer you a 5yr Timber Secure Insurance Policy through our Insurance Company–Rapid Solutions that will cover the repair and/or replacement of both structural and/or decorative timbers up to a value of $100k at a Cost $360.This Policy can only be offered in conjunction with a Full and Complete Termite Management Program–T&Cs Apply.
Q.Do you offer finance terms?
A. McKenna Pest Control does not provide finance options.
Q.Do you offer warranties on your products or services?
A. Yes! In Association with the chemicals Manufacturers, we are able to offer their respective warranties depending upon the Termiticide applied and the length of Free Service Period given.
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Q. Are you available on weekends?
A. We operate 24 hours a day, 7 days a week, including all public holidays!
Q. How quick can you arrive?
A. Wherever possible, we can be at your door within the hour. If you have a time/date preference, we will always do our best to fit in with your schedule.
Q. What are the methods of payment?
A. On site, our plumbers accept cash, credit card or cheque. We also have finance options** to approved applicants. If you would like to take advantage of these, simply mention it on the phone to our friendly call staff.
Q. Are you insured?
A. Yes! We have $20 million dollars of liability insurance.
Q. What models or air conditioner do you supply, install and service?
A. We supply, install and service most makes and models of air conditioning and heating systems, including Braemar, Breezair, Kelvinator, Carrier, Lennox, Panasonic, Toshiba, Sharp, Nec, Hitachi, York and many more!
Q. What other services do you offer?
A. We also have a team of qualified electricians and plumbers, so if you need more than just your air conditioner serviced, we can attend to all your electrical and plumbing needs too!
Q. Do you charge extra for public holidays or weekends?
A. No we don’t! Regardless of the day or time, we never charge extra for after-hours attendance.
Q. How do you quote?
A. We quote by job, not by hour. And we’ll tell you the fixed price before start, so you know exactly what you’re up for.
Q. How qualified are your air conditioning technicians?
A. All of air conditioning technicians are fully qualified, insured and have undergone extensive training to meet our high quality standards before starting work with our clients. We continuously train our staff so they are up to date with leading air conditioning best practice.
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When are your operating hours?
We operate 24 hours a day, 7 days a week, including all public holidays!
I have an electrical emergency, how quick can you arrive?
Whenever possible, we can be at your door within the hour. However, If you have a time/date preference, we will always do our best to fit in with your schedule.
How do I pay?
Our technicians can accept cash, credit card or cheque on site. We also offer finance options** to approved applicants, so you can fix it now and pay for it later! If you would like to take advantage of these, simply mention it on the phone to our friendly call centre staff.
Do you have insurance?
Yes! For that peace of mind, we have $20 million in public liability insurance.
Do you offer payment plans?
Yes, for your convenience we offer interest free with $0 deposit payment plans, so you can fix it now and pay later. Just ask our friendly call centre staff when enquiring.
What other services do you offer?
We also offer 24/7 air conditioning and plumbing services. We can attend to all your home services in the same day for your convenience!
Do you charge extra for public holidays or weekends?
No we don’t! Regardless of the day or time, we never charge extra for after-hours attendance.
How do you quote?
We quote by job, not by hour. And we’ll tell you the fixed price before start, so you know exactly what you’re up for.
How qualified are your electricians?
All of electricians are fully qualified, insured and have undergone extensive training to meet our high quality standards before starting work with our clients. We also are continuously training our staff so they are up to date with leading electrical best practice.
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