Q. Do I need to provide cleaning products?
A. It is not necessary to provide any cleaning products. Our teams bring their professional products as part of the standard service. If you would like to supply your own products just let us know!
Q. How do I pay cleaners?
A. Easy Bliss offers electronic payment upon booking via our website. If you are happy with the cleaning service, you are welcome to leave a tip for our staff.
Q. Can I extend the length of my booking?
A. If you discover that additional time is required after you have booked, just let our team know. We will do our best to accomodate for same day requests and can easily adjust future bookings.
Q. Do I need to stay at home?
A. This is not necessary and we will secure the premises per your request upon our departure. Alternatively we can send you a text message to let you know when we are almost finished.
Q. Can I change my booking after confirmation?
A. Yes! Just contact us via phone or email to discuss any adjustments to your booking.
Q. Can I get a refund if I am not happy with the service?
A. We endeavour to give every client a positive experience, if for any reason you are unhappy with the service please contact us via phone or email to resolve.
Q. What is the difference between regular cleaning and deep cleaning?
A. Regular cleaning is designed to be performed after a deep clean and focuses on keeping your home clean, disinfected, and tidy. This service addresses everyday areas like living rooms, kitchens, and bathrooms, removing dust from surfaces and including floor cleaning, vacuuming, and mopping.
In contrast, a deep cleaning is a thorough cleaning that reaches hard-to-access places and eliminates built-up dirt. A deep clean additionally includes tasks such as cleaning rangehood filters, ceiling fan cleaning, skirting board cleaning, and air conditioning filter cleaning. This service is particularly recommended when your home shows a high level of dirt, such as mould on shower walls, limescale on glass and shower walls, or a significant accumulation of grease in the kitchen from daily living.
If you’re seeking a healthier and more sparkling environment, our deep cleaning service is the ideal choice. After a deep clean, we recommend maintaining your home in optimal condition with our regular cleaning service, whether weekly, fortnightly, or monthly. Discover the difference today! Book now!
