Q. Can I request a specific vehicle type?
A. Yes, you are able to request a specific vehicle to complete your delivery.
Check out our vehicle guide above or call our team on 131 770 to discuss.
Q. Do you offer different payment methods?
A. Yes, we accept most payment types, including credit cards (Mastercard and Visa), Pay ID, and EFT. Rest assured, all payment information is kept secure.
For a casual booking and non-trade accounts, payment will be taken at the time of booking.
If you want to discuss opening a trade account or have any further payment-related queries call 131 770.
Q. Do you offer trade accounts?
A. If you are an eligible ABN holder needing fast, friendly, ongoing logistic support, we're the courier for you. Call our team to get started on your Trade Account application.
Q. What are Yellow Couriers’ Terms and Conditions?
A. Our full terms of service are available online here.
Q. Do you deliver after hours?
A. Yes, our fleet of drivers can schedule in a pick up or drop off after hours, provided the booking is made in advance. Call our team or request a quote to let us know your preferred after hours requirements.
Q. Do you provide tracking and updates for shipments?
A. At Yellow Couriers, we’re dedicated to accountable transportation and maintaining our chain of responsibility at every step. You’ll receive an email upon delivery of your freight, notifying you that it’s been delivered, and we can provide photos and signatures upon request.
