How to Get Found in AI Search (Australia’s Guide to AEO)

AI assistants like ChatGPT, Google’s AI Overviews, and Perplexity AI now recommend only 2–3 trusted businesses, not 100 Google links.

To get found, your Australian business needs Answer Engine Optimisation (AEO):

  • ✅ Consistent business details (NAP) across the web.
  • ✅ Service + location pages to match local intent.
  • ✅ Structured data (schemas & FAQs) so AI understands you.
  • ✅ Verified listings in trusted directories like Free AI Directory Listing for Australian Businesses.
"Side-by-side comparison of Google search. On the left, labeled 'OLD way,' is the traditional search bar with the query 'plumber near me.' On the right, labeled 'NEW way,' is Google AI Mode with the query 'Find me a plumber in Springwood to fix my leaking taps,' showing a more conversational and detailed style of search."

How AI Assistants Choose Businesses

AI doesn’t guess. It pulls from trusted data sources to ensure recommendations are accurate. The signals include:

NAP Consistency

Is your name, address, and phone number identical across directories, Google Business Profile, and your website?

Schema & Structured Data

Does your website and listing “speak AI language” so bots can parse your services, reviews, and hours?

Service + Suburb Pages

Do you have clear landing pages for “Plumber in South Brisbane” or “Dentist in Parramatta”?

Reviews & Social Proof

Does AI see you as a trusted option through consistent positive reviews?

Verified Directory Listings

Are you present in structured, AI-optimised directories like BizzLinkAI?

Google Business Profile Optimisation

Is your profile complete, verified, and linked to your directory listings? AI assistants cross-check GBP as a primary trust signal before making recommendations.

👉 If any of these are missing, you’re at risk of being invisible.

Get started with a Free AI Directory Listing for Australian Businesses to cover the most important AEO signal instantly.

Why Every Australian Business Needs AEO

AI adoption is exploding:

A recent post on Reddit mentioned ChatGPT gets over 2.5 billion+ AI-powered queries every day.

Australians are already asking AI tools things like:

  • “Best solar installer in Brisbane?”

  • “Affordable dentist in Sydney CBD?”

  • “Top-rated cleaners near me?”

Key difference from SEO: AI isn’t looking at 100 signals and ranking you somewhere. It’s picking 2–3 businesses it can trust.

If you’re not in those slots, you don’t exist in AI search.

Why Local Businesses Are Being Left Behind

Most local businesses still rely on outdated SEO strategies:

  • Messy or missing contact details (NAP: Name, Address, Phone)
  • No structured schema markup
  • No clear answers on their site
  • No AI-optimized landing pages
  • No consistent branding across GBP, social media, and directories

Meanwhile, AI search tools prefer:

  • Clean, structured answers
  • Verified business information
  • Context-rich content
  • Consistency across platforms

If your competitor has this and you don’t, AI will recommend them — not you.

🤖 AI Visibility Checker

Can AI find your business in local searches? Take our quick quiz to discover your AI visibility score and get personalized recommendations.

1
Does your business have a Google Business Profile?
Yes, fully optimized
Complete profile with photos, reviews, and regular updates
⚠️
Yes, but basic
Basic information only, minimal photos or reviews
No or unsure
Don't have one or not sure if it exists
2
How many online reviews does your business have?
50+ reviews
Strong review presence across multiple platforms
🌟
10-49 reviews
Decent review count, mostly positive
💫
1-9 reviews
Limited reviews, need more customer feedback
😔
No reviews
No online reviews found
3
Is your business listed in online directories?
📚
Multiple directories
Listed in 5+ relevant business directories
📖
Few directories
Listed in 2-4 business directories
📄
One directory
Only listed in one directory
🚫
Not listed
No directory listings found
4
How often do you update your business information online?
🔄
Weekly/Monthly
Regular updates with fresh content and information
📅
Quarterly
Update information every few months
Rarely
Only update when absolutely necessary
🛑
Never
Set it and forget it approach
5
Do you actively manage your online reputation?
🛡️
Very proactive
Monitor reviews, respond quickly, encourage feedback
💬
Respond to reviews
Reply to reviews when they come in
👀
Just monitor
Check reviews occasionally but don't respond
🙈
No management
Don't monitor or manage online reputation
0
AI Visibility Score
🚀 Boost Your AI Visibility Now →

Real-World Example (With/Without AEO)

Without AEO

A Sydney customer asks Perplexity: “Find me an emergency plumber in Parramatta.”
👉 Your business isn’t listed in trusted directories, no structured schema, and your GBP is incomplete.
Result: You don’t show up.

With AEO + Free Directory Listing

  • Your listing provides structured NAP.

  • Suburbs are clearly marked (Parramatta, Sydney CBD).

  • AI sees your business as trustworthy.
    Result: You’re in the top 3 recommendations.

Try it yourself — ask an AI to find your service (not your business name).
If you’re a plumber, try: “Can you find me a plumber to fix leaking taps today in [your suburb]?”
If your business doesn’t meet these criteria, you won’t be included.

    Why AI Search Matters

    What AI Search Looks For (AEO Checklist)

    Answer Engine Optimization (AEO) is how your business becomes discoverable in ChatGPT, Google AI, and voice search. Here’s what matters:

    What AI Search Looks For (AEO Checklist)

    🔍 Clear and Consistent NAP

    Ensure your Name, Address, and Phone are identical across your website, Google Business Profile, and online directories. Inconsistent NAP damages AI trust.

    🧩 Schema Markup Structured Data

    Add Schemas, LocalBusiness, FAQPage, Review, and Service schema to help AI understand your services, location, reviews, and business type — just like metadata for machines.

    💬 Conversational, Answer-First Content

    Write content that answers questions directly in 2–3 sentence paragraphs. Use natural language and common customer questions like “How much does ___ cost in [Suburb]?”

    ⚡ Fast, Mobile-Optimized Pages

    AI favours websites that load quickly and work perfectly on phones. If your page lags, your ranking drops — even in AI results.

    🧠 AI-Snippet-Ready Paragraphs

    Use short, concise answers at the top of your pages that summarize the entire page in 2–3 sentences. These are what AI bots quote in answers.

    🔗 Trusted Links & Verified Citations

    Google AI and ChatGPT trust links from sites like Wikipedia, Reddit, government sites, and a verified Google Business Profile. Earn trust through real references.

    AEO Basics Flashcards - BizzLinkAI

    AEO Basics Flashcards

    Master Answer Engine Optimization in 6 Essential Cards

    Learn how to make your business visible to AI assistants and voice search

    👆 Click any card to flip and reveal the answer
    🚀 Ready to Apply This Knowledge?
    Now that you understand AEO basics, it's time to optimize your business for AI discovery. Get started with a free AI-ready directory listing and boost your visibility today!
    Claim Your Free AI Directory Listing
    Disclaimer: This tool is for demonstration purposes only. Information provided is for educational purposes and should not be considered as professional advice. For comprehensive AEO strategy, please consult with BizzLinkAI experts.

    How Local Customers Are Using AI Search

    Consumers now ask AI assistants — not search engines — for instant, trusted recommendations. Here’s what they’re saying:

    ➤ Emergency Service Queries

    “Who’s the best emergency plumber near me?

    AI is now the first stop for urgent needs. If you’re not listed and optimized, you’re invisible when it matters most.

    ➤ Price & Comparison Questions

    “Affordable dog groomers in Brisbane?”

    AI tools like ChatGPT and Perplexity compare and recommend based on structured listings, reviews, and relevance — not just paid ads.

    ➤ Verified & Trusted Business Checks

    “Which electricians are licensed and verified in my suburb?”

    Customers trust AI to filter based on licenses, NAP accuracy, schema, and citations. That’s what makes AEO critical.

    ➤ AI-Powered Recommendations Are Growing

    Over 1 billion+ queries are now powered by AI tools like ChatGPT, Google SGE, and Meta AI. If your business doesn’t appear in those answers, you don’t exist to the next generation of customers.

    The Future of AI Search in Australia

    Over the next 12–24 months:

    • Fewer clicks, more direct answers.

    • AI-first customer behaviour (people ask AI, not Google).

    • Trusted sources dominate.

    👉 The sooner you feed AI your business details, the more likely you’ll become its default recommendation.

    Future-proof your business now — start with a Free AI Directory Listing for Australian Businesses.

    What You Can Do Today

    Here are steps you can take to make your business AI-visible:

    Get listed in structured business directories like BizzLinkAI

    Create AEO landing pages for your services (e.g., “Blocked Drain Plumber in Springwood”)

    Add schema markup to your site

    Train an AI chatbot to answer questions about your services

    Include FAQs, service guides, and explainer videos

    Verify your Google Business Profile and ensure NAP is consistent

    The BizzLinkAI Solution

    BizzLinkAI was built for this future. It’s Australia’s first AI-optimized business directory, designed to:

    AI-Driven Business Listings

    Our platform structures your business data for optimal AI discovery, ensuring you stand out in AI search results.

    AEO-Optimized Pages

    Create Answer Engine Optimized pages that make your services easily discoverable by AI tools like ChatGPT and Google AI.

    Category-Specific AI Bots

    Deploy AI-trained chatbots tailored to your industry, such as ‘Ask a Plumber AI,’ to engage customers effectively.

    Lead Generation Tools

    Utilize our advanced tools to collect and manage leads, helping you connect with potential clients seamlessly.

    Step 1: Use BizzLinkAI for Listings

    Register your business on BizzLinkAI to create a listing that is optimized for AI search engines, ensuring your business is visible to local customers.

    Step 2: Implement AI Chatbots

    Integrate AI chatbots into your website to provide instant customer service and gather insights into customer needs and preferences.

    Step 3: Build Location-Specific Pages

    Create pages that focus on specific services and locations, such as ‘Plumbing Services in Sydney,’ to enhance your relevance in AI search results.

    🔍 NAP Consistency Quiz

    Take our quick quiz to discover how consistent your business Name, Address, and Phone information is across the web.

    1
    How many online directories is your business listed in?
    📚
    10+ directories
    Listed across major platforms like Google, Bing, Yelp, etc.
    📖
    5-9 directories
    Present on several key platforms
    📄
    2-4 directories
    Limited presence, mostly major ones
    🚫
    0-1 directories
    Very limited or no directory presence

    Common Questions About AI Visibility

    What is AI Search Optimization?

    AI Search Optimization involves tailoring your online presence to be easily understood and recommended by AI search engines. This includes using structured data and ensuring your business information is accurate and up-to-date.

    Why is NAP Consistency Important?

    NAP consistency ensures that your business’s Name, Address, and Phone number are the same across all platforms. Inconsistent information can confuse AI systems, leading to lower visibility in search results.

    How Can AI Chatbots Benefit My Business?

    AI chatbots can engage with potential customers 24/7, providing instant answers to queries and improving customer satisfaction, which can enhance your business’s online reputation and visibility.

    What is Structured Data and Why Does It Matter?

    Structured data is a standardized format for providing information about a page and classifying the page content. It helps AI understand your content, making it more likely to recommend your business.

    How Do Customer Reviews Impact AI Recommendations?

    Positive customer reviews can boost your business’s credibility and influence AI algorithms to recommend your services over competitors with less favorable feedback.

    What if I already rank on page 1 of Google?

    AI tools don’t rely on rankings alone. They extract answers. If your page isn’t structured properly, it may not be seen.

    Can’t I just rely on SEO agencies?

    Most SEO agencies aren’t AEO-ready. They focus on backlinks and meta tags. AI search needs structured, verified, answer-first content.

    Isn’t this only for tech businesses?

    No. In fact, local service businesses are most at risk because AI will recommend 1–2 providers only. Make sure you’re one of them.

    How soon will AI search impact local businesses in Australia?

    AI-powered search is already live in ChatGPT, Google Gemini, and Perplexity. Within 12–24 months, most Australians will be using AI assistants as their first choice for local recommendations. Early adopters gain a trust advantage.

    Why do AI assistants only recommend 2–3 businesses?

    AI focuses on quality and trust, not quantity. It simplifies decision-making by presenting just a few verified businesses it’s confident in, based on structured data, reviews, and citations.

    What is the risk of waiting to optimise for AI search?

    If your competitors get AI-optimised first, AI will start recommending them by default. The longer you wait, the harder it becomes to replace entrenched recommendations in AI models.

    Can I do AEO (Answer Engine Optimisation) myself or do I need experts?

    You can implement the basics — NAP consistency, reviews, and service pages. But for structured schema, AI-ready landing pages, and directory listings, working with experts or platforms like BizzLinkAI saves time and ensures accuracy.

    Will listing in BizzLinkAI help my Google Business Profile?

    Yes. BizzLinkAI acts as a trusted citation source. AI and Google both cross-check your directory listings with your GBP to confirm accuracy, which strengthens both your SEO and AEO signals.

    Don’t Wait Until Competitors Beat You

    AI search is no longer optional. Australians are already asking ChatGPT, Perplexity, and Google Gemini for recommendations.

    👉 If your business isn’t AI-ready, you’re invisible.

    Start today — claim your Free AI Directory Listing for Australian Businesses and make sure you’re one of the answers.

    Neil Singh

    About The Author

    Neil Singh is the founder of BizzLinkAI — Australia’s first AI-optimized business directory.

    With a background in digital marketing, SEO, and local lead generation, Neil helps small businesses future-proof their online presence through AI search visibility.

    He’s passionate about educating local businesses on emerging trends like AEO and Generative Engine Optimization.

    📍 Based in Brisbane | 💬 Connect at BizzLinkAI.au